Terms of service

Terms of Service

By accessing or purchasing from Velora, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

3.1 ACCEPTANCE OF TERMS

These Terms of Service ("Terms") govern your use of the Velora online store and any purchases made through it. By accessing our website or placing an order, you confirm that you are at least 18 years of age (or the age of majority in your jurisdiction), and that you have read, understood, and agree to these Terms.

3.2 PRODUCTS & PRICING

  • We reserve the right to modify or discontinue any product at any time without notice.
  • All prices are displayed in the applicable currency and are subject to change without prior notice.
  • We reserve the right to refuse or cancel orders in cases of pricing errors, suspected fraud, or if items are out of stock.
  • Product images are for illustrative purposes; actual products may vary slightly in color or appearance due to photography and screen settings.

3.3 ORDERS & PAYMENT

By placing an order, you make an offer to purchase. We reserve the right to accept or decline any order at our sole discretion. An order is confirmed only upon receipt of a confirmation email from Velora. You agree to provide accurate and current payment information. Velora is not liable for losses resulting from unauthorized use of payment information that you provided.

3.4 INTELLECTUAL PROPERTY

All content on the Velora website — including but not limited to text, graphics, logos, images, product descriptions, and the overall "look and feel" — is the exclusive property of Velora and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, display, sell, or create derivative works from any content without our prior written permission.

3.5 PROHIBITED USES

You agree not to use our store or services to:

  • Violate any applicable law or regulation.
  • Transmit spam, unsolicited communications, or malicious code.
  • Engage in fraudulent activity, including submitting false returns or chargebacks.
  • Scrape, crawl, or data-mine the website without our written consent.
  • Interfere with or disrupt the security or integrity of our website or servers.

3.6 DISCLAIMER OF WARRANTIES

Our store and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of viruses.

3.7 LIMITATION OF LIABILITY

To the maximum extent permitted by law, Velora and its owners, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use our store, including loss of profits, loss of data, or personal injury — even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from or related to these Terms or your use of our store shall not exceed the amount you paid for the specific order giving rise to the claim.

3.8 INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Velora and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your violation of these Terms or your use of our website.

3.9 GOVERNING LAW & DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising under these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration or the competent courts of our jurisdiction, as applicable. You waive any right to participate in class-action lawsuits against Velora.

3.10 MODIFICATIONS TO TERMS

Velora reserves the right to update these Terms at any time. Changes are effective immediately upon posting. Your continued use of the store after changes are posted constitutes your acceptance of the revised Terms.